Click on it and search for Hogwarts Mystery under the Active Apps section. Go to Apps and Websites - Once in your Facebook Settings menu, look for "Apps and Websites" on the left of the screen.Log Into Facebook - Once the cache is cleared log back into your Facebook account and go to the settings menu (it's in the same place where you logged out.).You should be able to do this from your mobile device's Settings menu. Clear Cache and Cookies - before you redownload the game, you'll need to clear the cache and cookies from your device's browser.Don't worry, you'll be downloading it again later. Delete Hogwarts Mystery Game - if you've closed the game and logged out of Facebook, you'll now need to delete the Harry Potter game from your device.If you use the Facebook app on your device, you can log out from the small arrow menu in the upper left hand corner of your feed page. Following these steps is crucial to success with this guide so please make sure to do them. Log Out of Facebook - Now that you've connected your account, you'll need to do two things: 1) Close out of the game entirely 2) Log out of your Facebook account.If you don't have a Facebook account to connect, you won't be able to move forward in this guide. If you haven't done this already go ahead and connect your account. There you'll see the option to connect your account to Facebook. Connect To Facebook - Once in the Settings Menu, you'll want to tap on the "Account Info" option.The setting menu can be accessed from the gear icon in the lower left-hand corner of your game screen. Go To Harry Potter: Hogwarts Mystery Settings - to begin resetting your game, you'll first need to open the app and visit the settings menu.You can restart you Harry Potter Hogwarts Mystery adventure from the beginning, but resetting your account.
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